Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janine Pressley

Janine Pressley

August 28, 2024

5  out of  5
rating by Janine Pressley
"Alex is friendly, knowledgeable, responsive and helpful. One of the best agents we've ever used."
We responded:
"Hello Janine! Our office is over joyed with your review. We pride ourselves on providing the best customer service for all of your insurance needs!"
Profile photo of Cady Madison

Cady Madison

July 20, 2024

5  out of  5
rating by Cady Madison
"I reachined out to Alex for an insurance quote for car insurance because of a move to the area. Not only did Alex help out with that, he sent over and set up a renters insurance policy for me AND gave me all the info and links to where I need to go, what to do and bring to the dmv for when I move. To me, I thought that was something so thoughtful to do, it’s one less stressful step in a move he helped me with! Thank you!"
We responded:
"Hello Cady, we really appreciate you leaving us a review! Our agency strives to provide the best possible customer service and to assist in all of your insurance needs. Welcome to NC!!!!!"
Profile photo of J Walton

J Walton

June 12, 2024

5  out of  5
rating by J Walton
"Nicole was so helpful in helping me figure out a custom insurance bundle that fit my needs and budget. A seamless process and personable exchange."
We responded:
"Hello! We truly appreciate your feedback and very happy we could have you save with our car and home insurance bundle. Thanks!"
Profile photo of Sydney Honeycutt

Sydney Honeycutt

May 15, 2024

5  out of  5
rating by Sydney Honeycutt
"I experienced great customer service from Nicole and was able to get amazing rates on both Auto and Home Insurance. Highly recommend!"
We responded:
"Thanks for the review! We are glad to hear you had a good experience in setting up home and auto insurance with us!"
Profile photo of amber hatfield

amber hatfield

May 13, 2024

5  out of  5
rating by amber hatfield
"Bri was very pleasant to talk with and helped me with what I needed."
We responded:
"We are happy to hear you had a great experience with us. Thank you for your business!!"
Profile photo of Breanna Plemmons

Breanna Plemmons

May 3, 2024

5  out of  5
rating by Breanna Plemmons
"Nicole made switching car insurance a breeze. I would 100% recommend her to anyone! :)"
We responded:
"We appreciate your business and feedback, Breanna! Thank you for taking the time to leave us a review. "
Profile photo of ku ku

ku ku

May 1, 2024

5  out of  5
rating by ku ku
"Alex team is very helpful. Nicole helped me to review both home and auto insurance policies line by line and explained every details and for the questions I have. Now I save abt $1.5k per year with StateFarm. Strongly recommended to go with State Farm and Alex/Nicole team. Thank you so much."
We responded:
"Thank you for taking the time to leave us a review, Pwin! We are happy to hear that you found our customer service to be a great experience. Thank you for choosing our office to help you with your Home and Auto coverage!"
Profile photo of Walker Snelson

Walker Snelson

May 1, 2024

5  out of  5
rating by Walker Snelson
"Nicole is the best person to get insurance from in the entirety of WNC!"
We responded:
"We are happy to hear our Team Members provided you with exceptional service! Thank you for choosing our office to be your Auto insurance provider! "
Profile photo of Susan Lisenbee

Susan Lisenbee

May 1, 2024

5  out of  5
rating by Susan Lisenbee
"Going back to State Farm was a great experience. Nicole and Alex helped us get our car, boat, motorcycles and house policies are transferred over and saved us a lot of money. A great place to have your properties taken care of. I highly recommend giving them a call and getting a quote today."
We responded:
"Susan, thank you for choosing us as your insurance provider! We are happy to help you with all of your home, auto, motorcycle, boat, and life needs! Our team appreciates you taking the time to leave us a review. "
Profile photo of Kelly Riedesel

Kelly Riedesel

April 26, 2024

5  out of  5
rating by Kelly Riedesel
"Excellent help in a timely manner. We’ve been with State Farm in Weaverville for over 20 years, you can’t go wrong there. Tx!"
We responded:
"We love hearing how long our Agency and State Farm have been able to serve you! We appreciate you trusting us with your insurance needs. "
Profile photo of joie houck

joie houck

April 25, 2024

5  out of  5
rating by joie houck
"Very courteous, knowledgeable, and personable!"
We responded:
"Hello Joie, we truly appreciate your feedback. Thank you for allowing us to provide you with car and home insurance! "
Profile photo of ethan liner

ethan liner

April 5, 2024

5  out of  5
rating by ethan liner
"I just signed up for a policy with this office and customer service was very good."
We responded:
"Thank you for choosing us as your insurance provider, Ethan! We are happy to hear you were satisfied with your experience in getting an Auto policy set up! Thank you for the review!"
Profile photo of Troy Macera

Troy Macera

March 29, 2024

5  out of  5
rating by Troy Macera
"Alex was great to work with and made sure I got a great price on my homeowners and vehicle insurance. Very nice guy and glad to have him as my agent"
We responded:
"Thank you for trusting me with your Auto and Homeowners Insurance! We appreciate your business and are grateful for the review!"
Profile photo of King Woodster

King Woodster

March 27, 2024

5  out of  5
rating by King Woodster
"Called with zero clue what I needed aside from what it was for. Alex not only listened to me ramble(many times) but helped me sort out everything that was required and set up with what I needed. Also the lady who answered the phone was extremely nice to me everytime I spoke to her(forgive me for not remembering the name) I fail to see me not swaping anything insurance related to here very soon."
We responded:
"Thank you for taking the time to leave us a review! We are grateful for your business, and are happy to hear that you enjoyed your experience with us in getting your Homeowners Insurance set up! "
Profile photo of Garland Alvey

Garland Alvey

March 25, 2024

5  out of  5
rating by Garland Alvey
"Alex takes care of all my insurance needs. The best customer service you can get. I highly recommend Alex with any insurance need."
We responded:
"We appreciate you taking the time to leave us a review! We take pride in serving our community to the best of our ability. Thank you for trusting us to be your insurance provider!"
Profile photo of john kimball

john kimball

March 21, 2024

5  out of  5
rating by john kimball
"Alex was a pleasure to work with. Answered all of our questions and concerns. Follow up was excellent."
We responded:
"We truly appreciate your business and for considering us to be your insurance provider. We are happy to hear that you had a great experience with our office! "
Profile photo of Cindi Moore

Cindi Moore

February 21, 2024

5  out of  5
rating by Cindi Moore
"Alex was a delight to work with for auto and home insurance. He saved me $1700 on my homeowners insurance. Process was sp easy and I had my new policies the same day. I highly recommend Alex Dinley and State Farm as your insurance provider.!"
We responded:
"Hey Cindi! We appreciate you taking the time to leave us a review. We are happy to hear that you were satisfied with your experience in setting up Auto and Homeowners Insurance through us!! "
Profile photo of Jacqueline Krupp

Jacqueline Krupp

February 21, 2024

5  out of  5
rating by Jacqueline Krupp
"Alex and his staff provide superior service. I highly recommend this State Farm Agency"
We responded:
"Hey Jacqueline! Thank you for the review! We are happy to be your insurance provider!!"
Profile photo of Jamie Reese

Jamie Reese

February 16, 2024

5  out of  5
rating by Jamie Reese
"Amazing. I’ve had two claims and both were handled fast and very professional. I’ve been with this branch for 25+ years and I will never use anyone else. Friendly, helpful, I would highly recommend them."
We responded:
"Thank you for the review, Jamie!! We appreciate your kind words and look forward to serving you more!"
Profile photo of Kathy Zane

Kathy Zane

February 16, 2024

5  out of  5
rating by Kathy Zane
"Wonder people to work with. Goes out of their way to help. Highly recommend."
We responded:
"We appreciate your business, Kathy! Thank you for taking the time to leave us a review! We are happy to be your insurance provider!!"
Profile photo of Erin Davidek

Erin Davidek

February 15, 2024

5  out of  5
rating by Erin Davidek
"I have been insured through State Farm in Weaverville for auto and renters insurance for over 5 years and have always experienced nothing but stellar service. The people here really listen and care, and show this with exceptional customer service. Thanks, Alex Dinley!"
We responded:
"Thank you for allowing us to be your auto and renters insurance provider! We are happy to hear that you have had a great customer service experience with us and appreciate you taking the time to leave us a review!!"
Profile photo of Hollie M

Hollie M

February 2, 2024

5  out of  5
rating by Hollie M
"Great customer service and communication. Best in the area!"
We responded:
"Thank you for the review!! We appreciate your business."
Profile photo of Rocky Maynor

Rocky Maynor

January 24, 2024

5  out of  5
rating by Rocky Maynor
"Very kind knowledge staff, actually called me and let me know policy was cheaper than had been quoted and I was very satisfied!"
We responded:
"Thank you for your kind words! We are happy to help you with your insurance needs and thank you for your business!"
Profile photo of Chelsey Arnold

Chelsey Arnold

January 19, 2024

5  out of  5
rating by Chelsey Arnold
"Nothing but kind and helpful!!"
We responded:
"Thank you for leaving us a review! We appreciate your business!"
Profile photo of Bassam Shawamreh

Bassam Shawamreh

January 18, 2024

5  out of  5
rating by Bassam Shawamreh
"Alex was extremely effective in helping me navigate the oft-complicated world of insurance policies. Highly recommend him as an agent!"
We responded:
"Thank you for being a great customer! We appreciate your review and business!"