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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Colston

March 15, 2025

5  out of  5
rating by Kim Colston
"These folks are amazing! Alex has been so helpful to me in navigating and consolidating car and house insurance and saving me LOTS of money this year! Every time I have had a request (most recent is the my truck windshield) , I have answers and a plan of action within hours. Feeling very good about my insurance choice with Alex Dixon and State Farm."
We responded:
"Thank you, Kim, for your wonderful feedback! I'm glad to hear that our team has been able to assist you with your insurance needs and help you save money. It's great to know that you feel confident with your choice in insurance with us. If you ever need further assistance or have more requests, don't hesitate to reach out. We're here to help!"
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Peyton Ray

March 1, 2025

5  out of  5
rating by Peyton Ray
"I absolutely recommend Alex and his team for all your insurance needs! Bri and Nicole are amazing and Alex is wonderful to work with. Everyone here treats you with such kindness and makes you feel at home. I very much appreciate everyone there and all that they do! :)"
We responded:
"Thank you so much, Peyton, for your wonderful recommendation! I'm glad to hear that Bri, Nicole, and our team could make your experience with us so positive. We truly value your appreciation and are always here to help with any insurance needs you may have. Don't hesitate to reach out if you need anything in the future!"
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Scott Ramming

February 25, 2025

5  out of  5
rating by Scott Ramming
"I couldn’t have been happier with the prompt and courteous service I have experienced from everyone at this office. Not only that, but State Farm has proven to be hassle free and very competitive as compared to the previous insurance companies I have used in the past. My wife and I have been very pleased with this transaction."
We responded:
"Thank you, Scott, for sharing your experience! I'm glad to know that you and your wife are satisfied with the prompt and courteous service from our office. It's wonderful to hear that State Farm has been hassle-free and competitive for you. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Haley Johnson

February 20, 2025

5  out of  5
rating by Haley Johnson
"Alex and his team are great!"
We responded:
"Thank you, Haley! We're here to assist you with any insurance needs you may have. Feel free to reach out anytime!"
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Tiffany fairweather

February 7, 2025

5  out of  5
rating by Tiffany fairweather
"This agency has been amazing to me and my family, through my move and transition."
We responded:
"Thank you, Tiffany, for your wonderful feedback! I'm glad to know that our support has been valuable to you and your family. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help!"
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Sandra Wells

February 6, 2025

5  out of  5
rating by Sandra Wells
"The young man that just helped me was so kind and was so helpful. I really appreciate it. There are not many places you can be treated so kind."
We responded:
"Thank you, Sandra, for your wonderful feedback! I'm happy to hear that you had such a positive experience with our team. We strive to provide kind and helpful service to everyone."
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the harleymf

January 24, 2025

5  out of  5
rating by the harleymf
"I live in California and have been handling an estate in North Carolina. Most of the issues I've had to deal with back east have been tedious in the extreme. Not so with Alex's office. The first time I called in was in May of 2024, and I needed to know if the property involved was currently insured, and, if so, was it current, and, as it was, when did the policy expire. I spoke with a very friendly and helpful woman called Bree, and it was so different from the experiences I'd had with other aspects of the estate that it really stood out. She got me sorted out and answered every question that I had. The policy was up for renewal this month (January 2025) and I spoke with Alex about changes that needed to be made. He made a visit to the property - well out in the country, 9 miles past Marshall, and sent me a new quote based on his visit. I would highly recommend this office."
We responded:
"Thank you for sharing your experience, and I’m glad my team and I could make things a little easier for you. Bree works hard to be helpful and efficient, and I appreciate you recognizing her efforts. I know handling an estate from across the country can be overwhelming, so I was happy to visit the property and provide the information you needed. Clear communication and reliability are important to us, and I’m glad we could deliver that for you. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your recommendation!"
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William Sanders

January 23, 2025

5  out of  5
rating by William Sanders
"Mr Dinley has been most responsive to my requests for information and help."
We responded:
"William, we thank you for the amazing review. We value you and the chance to help you with your insurance needs. "
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Tracy Richardson

January 22, 2025

5  out of  5
rating by Tracy Richardson
"Great agent!!! He cares about his customers!!!"
We responded:
"Thank you for the five stars, Tracy! And thank you for trusting us with your insurance needs. "
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missy oneill

January 7, 2025

5  out of  5
rating by missy oneill
"Alex and his team have been amazing to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Colin Taylor

January 2, 2025

5  out of  5
rating by Colin Taylor
"Best insurance experience I’ve had. Highly recommend them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Travis Hansen

December 31, 2024

4  out of  5
rating by Travis Hansen
"I had been living in WNC for 7 years and recently moved out of state for work. Leaving my camper in NC as a second spot, Bri was extremely pleasant to speak with and informative about my options. Alex helped organize my policy to reflect my life being in 2 states at once. I appreciate them both greatly!"
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Alexander Biggs

December 24, 2024

5  out of  5
rating by Alexander Biggs
"Very professional and quick quote with a good rate I would recommend getting a quote from them"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Irving Vazquez Perez

December 4, 2024

5  out of  5
rating by Irving Vazquez Perez
"I always have a great experience with Alex Dinley State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Madison Reynolds

Madison Reynolds

November 14, 2024

5  out of  5
rating by Madison Reynolds
"Alex is the best! He helped me bundle renters and car insurance while being super helpful and patient. They offered me a much better deal than I had with progressive after being with them for years. Not to mention their response time is immaculate! Thank you so much for your help Alex!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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lori watts

September 20, 2024

5  out of  5
rating by lori watts
"They are wonderful to work with, highly recommended"
We responded:
"Lori, Thank you so much for your kind words! Very glad we could save you money on home and car insurance. :)"
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Debbie Kanarr

September 17, 2024

5  out of  5
rating by Debbie Kanarr
"Always friendly and willing to help you out in all your insurance needs"
We responded:
"Debbie, we truly appreciate you trusting us with all of your insurance needs! "
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Brandon Burnett

September 17, 2024

5  out of  5
rating by Brandon Burnett
"Alex and his staff are top notch! Providing me with a quote followed up by attentive service. This is not something you will find at every agency!"
We responded:
"Brandon, we all love hearing about the great experience you had! Anytime we get a chance to quote a potential client is huge to us in our office. Thanks"
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Michael Dinley

September 17, 2024

5  out of  5
rating by Michael Dinley
"I insure my bike with state farm, Alex and his staff are the best I've felt with. I can't think of a better insurance co. They truly are like a good neighbor."
We responded:
"Hey Dad, I appreciate your business with us! Enjoy the motorcycle."
Profile photo of Staci Lee

Staci Lee

September 2, 2024

5  out of  5
rating by Staci Lee
"Nicole Honeycutt was great to work with when switching to State Farm! Alex was also very helpful during follow up calls."
We responded:
"Hello Staci, thanks a bunch for the review! I am glad we are able to provide you more coverage and save you money on your car insurance. Thanks, Alex"
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Janine Pressley

August 28, 2024

5  out of  5
rating by Janine Pressley
"Alex is friendly, knowledgeable, responsive and helpful. One of the best agents we've ever used."
We responded:
"Hello Janine! Our office is over joyed with your review. We pride ourselves on providing the best customer service for all of your insurance needs!"
Profile photo of Cady Madison

Cady Madison

July 20, 2024

5  out of  5
rating by Cady Madison
"I reachined out to Alex for an insurance quote for car insurance because of a move to the area. Not only did Alex help out with that, he sent over and set up a renters insurance policy for me AND gave me all the info and links to where I need to go, what to do and bring to the dmv for when I move. To me, I thought that was something so thoughtful to do, it’s one less stressful step in a move he helped me with! Thank you!"
We responded:
"Hello Cady, we really appreciate you leaving us a review! Our agency strives to provide the best possible customer service and to assist in all of your insurance needs. Welcome to NC!!!!!"
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J Walton

June 12, 2024

5  out of  5
rating by J Walton
"Nicole was so helpful in helping me figure out a custom insurance bundle that fit my needs and budget. A seamless process and personable exchange."
We responded:
"Hello! We truly appreciate your feedback and very happy we could have you save with our car and home insurance bundle. Thanks!"
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Sydney Honeycutt

May 15, 2024

5  out of  5
rating by Sydney Honeycutt
"I experienced great customer service from Nicole and was able to get amazing rates on both Auto and Home Insurance. Highly recommend!"
We responded:
"Thanks for the review! We are glad to hear you had a good experience in setting up home and auto insurance with us!"
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amber hatfield

May 13, 2024

5  out of  5
rating by amber hatfield
"Bri was very pleasant to talk with and helped me with what I needed."
We responded:
"We are happy to hear you had a great experience with us. Thank you for your business!!"